Health City Cayman Islands has been recommended for reaccreditation by Joint Commission International (JCI), following a comprehensive assessment of its two hospitals in East End and Camana Bay and its clinic in Camana Bay in October 2026. Health City first achieved JCI accreditation in May 2015, just one year after opening, becoming only the second hospital in the Caribbean to receive the distinction. In 2023, it became the first hospital in the Caribbean to be recognised under JCI Enterprise Accreditation as part of the Narayana Health network.
JCI is a globally recognised healthcare accreditation organisation that evaluates hospitals against rigorous international standards for patient safety, clinical care and organisational performance. Its independent assessments cover areas including infection prevention and control, medication management, patient rights and quality improvement, providing patients with assurance of a healthcare facility’s commitment to safe, high-quality care.
Dr Binoy Chattuparambil, Clinical Director at Health City Cayman Islands, said the recommendation reflects the collective efforts of the organisation’s staff.
“Since opening in 2014, we have continued to expand the range and complexity of care available in the Cayman Islands, including specialised treatments and procedures that previously required patients to travel overseas. As our capabilities grow, so does our responsibility to ensure that every service meets the highest standards of quality and patient safety. This recommendation is an important recognition of the work our teams do every day to uphold those standards and deliver the best possible care to our patients.”
Health City’s clinical performance indicators further demonstrate this commitment. In 2025, the organisation recorded a hospital-acquired infection rate of 1.04% and a surgical site infection rate of 0.95%, both below published benchmarks of 3-7% and 2-4%, respectively. Hand hygiene compliance reached 97.68%, exceeding the 90% benchmark.
Since opening in 2014, Health City has evolved into a tertiary centre of excellence, providing an extensive range of specialised services, including cardiology, cardiovascular and thoracic surgery, orthopaedics and sports medicine, neurology, neurosurgery, oncology, gastroenterology, pulmonology, urology, maternity and neonatal care. The opening of Health City at Camana Bay in 2024 further strengthened local healthcare capacity, introducing additional emergency and urgent care facilities, along with maternity, neonatal and paediatric services. Its maternity programme recently celebrated the delivery of its 100th baby, while its Level III Neonatal Intensive Care Unit (NICU) provides specialised care for premature and critically ill newborns.
The organisation has also continued to introduce advanced medical technologies and treatment options. In 2026, Health City performed its first robotic cardiac surgery, introduced pulsed field ablation (PFA) for atrial fibrillation and launched NeuroQuant, an artificial intelligence-supported technology for advanced brain MRI analysis. Investment in the future healthcare workforce also remains a priority. This year, Health City reintroduced The Dr Devi Shetty Fellowship, providing three Caymanian students with the opportunity to spend a month at Narayana Health facilities in Bangalore, India.
Shomari Scott, Chief Business Officer at Health City Cayman Islands, said the recommendation is particularly significant as it reflects the organisation’s ability to maintain internationally recognised standards of care while expanding its facilities and specialised services.
“When Health City first achieved JCI accreditation in 2015, we had been operating for just one year. More than a decade later, we have grown into a network of healthcare facilities offering some of the most advanced medical services in the region, while continuing to uphold the same internationally recognised standards. For us, this recommendation is particularly significant because it demonstrates that our commitment to quality and patient safety has remained a priority throughout our growth. It also reinforces the confidence that patients and their families can have in the care they receive at Health City.”
Health City remains committed to expanding access to high-quality, patient-centred care, reducing the need for overseas treatment and supporting the continued development of healthcare in the Cayman Islands and across the region.
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